Terms of Use

MultiCars Direct is an automotive discovery platform designed to help people discover and consider vehicles available from dealers and other third-party sources across the UK.

Unless we expressly tell you otherwise, MultiCars Direct:

• does not own the vehicles displayed on the Website;
• is not the seller of those vehicles;
• does not inspect or certify every vehicle displayed;
• does not guarantee the availability, condition or suitability of a vehicle; and
• does not itself make lending decisions or provide credit.

Vehicles may be selected, organised, categorised or featured by MultiCars Direct as part of our editorial and discovery experience.

Our selection or presentation of a vehicle does not amount to an inspection, certification, valuation or guarantee of that vehicle.

We provide access to the Website on an “as available” basis.

We may change, update, suspend, restrict or withdraw all or part of the Website from time to time. This may include changing features, collections, vehicle availability, search tools, integrations or other functionality.

We aim to keep the Website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

We may occasionally need to carry out maintenance, make technical changes or respond to circumstances outside our reasonable control.

Vehicle information displayed on the Website may be obtained from motor dealers, data providers, manufacturers and other third-party sources.

This may include information such as:

• price;
• mileage;
• registration year;
• specification;
• derivative or model information;
• fuel type;
• transmission;
• vehicle features;
• colour;
• photographs;
• dealer information;
• vehicle availability; and
• other descriptive or technical information.

We take reasonable steps to present this information accurately, but vehicle data can change and third-party data can contain errors, omissions, delays or inconsistencies.

A vehicle may, for example, have been sold, reserved, repriced or changed by the dealer before the Website has been updated.

You should therefore confirm important information directly with the seller before making a purchasing decision, particularly the vehicle’s:

• current availability;
• price;
• mileage;
• specification and optional equipment;
• condition;
• ownership or history;
• warranty;
• finance eligibility; and
• any other matter important to your decision.

Images may be supplied by third parties and should not be treated as a substitute for inspecting the relevant vehicle.

MultiCars Direct may curate vehicles into collections, highlight particular vehicles or provide descriptions, commentary, labels or other editorial content.

Our editorial selection is intended to help users discover vehicles that may be worth considering.

Being featured by MultiCars Direct does not mean that we have independently inspected, approved, certified or guaranteed the vehicle, dealer, price or transaction.

Any editorial commentary represents information or opinion for general guidance and discovery purposes. It is not professional, financial, legal, mechanical or purchasing advice.

You remain responsible for deciding whether a particular vehicle is suitable for you.

Vehicle prices shown on the Website are normally supplied by or derived from third-party inventory sources.

Prices may change without notice and should be confirmed with the relevant seller.

The Website may also display estimated monthly payments, estimated ownership costs or other finance-related figures.

Unless expressly stated otherwise, these figures are illustrative only and do not constitute a personalised finance quotation, guarantee of finance, lending decision or offer of credit.

Actual costs can depend on factors including the vehicle, deposit, term, mileage, interest rate, your individual circumstances and the finance provider’s eligibility and lending criteria.

Where legally required, additional finance information and representative examples will be displayed alongside the relevant finance promotion.

Certain parts of the Website may allow you to access finance-related tools, affordability tools, personalised vehicle costs or other functionality powered by YourRoad or another third-party service provider.

These services may open within the Website or appear as an embedded experience.

Where a separate provider operates a service:

• that provider may have its own terms, privacy notice and eligibility requirements;
• any finance application, eligibility assessment or lending decision is subject to the requirements of the relevant provider and/or lender;
• use of the service does not guarantee that finance will be available;
• any personalised rate, payment or eligibility result may be different from an illustrative figure previously shown on MultiCars Direct; and
• the applicable provider will explain any credit searches or other checks before they are carried out where required.

MultiCars Direct does not guarantee acceptance for finance or any particular interest rate, monthly payment, lender or finance product.

Where regulatory disclosures apply to a particular finance service, those disclosures should be read alongside these Terms of Use.

If you decide to enquire about or purchase a vehicle discovered through MultiCars Direct, the vehicle purchase will normally be made directly with the relevant dealer or seller.

Unless expressly stated otherwise, MultiCars Direct is not a party to the vehicle sale contract.

The dealer or seller is responsible for the vehicle it sells and for complying with the legal obligations that apply to that transaction.

Any rights you have against a dealer or seller are not affected by these Terms of Use.

You should satisfy yourself that you are comfortable with the seller and the proposed transaction before paying money, signing documents or taking delivery of a vehicle.

The Website may contain links to, integrations with or content provided by websites and services operated by third parties.

We do not control third-party websites and are not responsible for their availability, security, content or practices.

A link to or integration with another service does not necessarily mean that MultiCars Direct endorses everything offered or stated by that provider.

Your use of a third-party service may be governed by separate terms and privacy policies.

The Website may allow you to save vehicles, create a shortlist, view recently viewed vehicles or retain other preferences.

Some of this information may be stored locally on your device or browser rather than in a MultiCars Direct account.

We cannot guarantee that locally stored information will remain available indefinitely, transfer between devices or survive browser resets, storage deletion or changes to the Website.

You should not rely on a shortlist or saved item as confirmation that a vehicle remains available.

The Website is provided primarily for personal, non-commercial use by people researching or considering vehicles.

You may view, save and share Website pages for legitimate personal purposes.

You must not, without our prior written permission:

• systematically copy, scrape, harvest, extract or download vehicle listings, prices, photographs or other Website data;
• use automated systems, bots, crawlers or similar technologies to access the Website in a manner that places an unreasonable load on our systems, or to build, populate, enrich, benchmark, operate or maintain a competing vehicle marketplace, discovery service, database, pricing service or similar commercial product;
• reproduce or commercially exploit substantial parts of the Website or its database;
• frame, mirror or republish the Website as part of another commercial service;
• attempt to circumvent technical restrictions or security measures;
• interfere with the normal operation or security of the Website;
• introduce malware, malicious code or other harmful material;
• attempt to gain unauthorised access to our systems or those of our service providers;
• impersonate another person or misrepresent your identity; or
• use the Website for any unlawful or fraudulent purpose.

This section does not prevent ordinary search engines and other services authorised by us from indexing publicly accessible pages.

The Website, its design, software, branding, original editorial content, organisation and other materials created by MultiCars Direct are owned by or licensed to us and are protected by applicable intellectual property laws.

Vehicle photographs, trademarks, specifications and other third-party content may remain the property of the relevant dealer, manufacturer, data provider or other rights holder.

Nothing in these Terms of Use transfers ownership of any intellectual property rights to you.

“MultiCars Direct”, our logos and other MCD branding may not be used in a way that suggests endorsement, partnership or affiliation without our permission.

You may link to publicly accessible pages on the Website provided that you do so lawfully and do not falsely suggest an association, approval or endorsement by MultiCars Direct.

We take reasonable care in operating the Website and presenting information.

However, because much of the vehicle information we display originates from third parties, we cannot guarantee that every piece of information will always be complete, current or error-free.

The Website is intended to help you research and discover vehicles. It should not be your only source of information when making a significant financial or purchasing decision.

Where something is important to your decision, you should independently verify it with the relevant dealer, service provider or other appropriate source.

Nothing in these Terms of Use excludes or limits liability where doing so would be unlawful.

In particular, nothing excludes or limits liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation; or
• any other liability which cannot legally be excluded or limited.

If we fail to comply with these terms, we are responsible for loss or damage that is a foreseeable result of our breach or our failure to use reasonable care and skill.

We are not responsible for loss or damage that could not reasonably have been foreseen when you used the Website.

The Website is provided for personal and consumer use. We are not responsible for business losses, including loss of profits, revenue, business opportunities or business interruption arising from use of the Website for commercial purposes.

We are not responsible for losses caused solely by inaccurate or incomplete information supplied to us by a third party where we have taken reasonable steps in providing the Website.

Nothing in this section affects any statutory rights you may have as a consumer.

We take reasonable measures to operate the Website securely, but no website or internet service can be guaranteed to be completely secure or free from harmful software.

You are responsible for using appropriate security measures on your own device and for keeping your software and browser reasonably up to date.

You must not knowingly misuse the Website by introducing viruses, malware or other malicious or technologically harmful material.

You may browse the Website if you are under 18, but certain services made available through the Website, particularly finance-related services, may only be available to people aged 18 or over.

Where a feature has its own age or eligibility requirements, those requirements will apply.

Our use of personal information is governed by our Privacy Notice.

Information about cookies and similar technologies used on the Website is provided in our Cookie Notice and, where applicable, through our cookie preference controls.

Third-party services available through the Website may also process personal information in accordance with their own privacy notices.

We may update these Terms of Use from time to time, for example when we introduce new features, change how the Website operates or need to reflect legal or regulatory developments.

The latest version will be published on this page together with its effective date.

Changes will apply from the date they are published unless we state otherwise.

Each section of these Terms of Use operates separately.

If a court or other competent authority decides that part of these terms is unlawful or unenforceable, the remaining provisions will continue to apply.

These Terms of Use are governed by the laws of England and Wales.

If you are a consumer living elsewhere in the United Kingdom, you may also have rights under the laws applicable where you live and may be entitled to bring proceedings in your local courts.

Nothing in these terms restricts any mandatory rights available to you under applicable consumer law.

The Website is operated by:

If you believe vehicle information displayed on the Website is incorrect, or you have a concern about content appearing on MultiCars Direct, please contact us using the details above.